The fake delivery notice will include a call back number with an 809 area code, or other 10 digit international number. Other scam calls and texts may claim you need to pay a customs fee or tax before the delivery can be made.Īnother variation on the scam can cost you money simply by calling the number back. The number you call back may be answered by a scam "operator" asking to verify your account information or the credit card number you used for a purchase.
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In some cases, a link may open a website that prompts you to enter personal information, or it may install malware on your phone or computer that can secretly steal personal information. Instead, contact the delivery service or seller directly using a verified number or website. While these messages often look or sound legitimate, you should never click a link or call back the number from an unexpected delivery notice. You might also get a voicemail message with a call-back number, or a "missed delivery" tag on your door with a number to call. These messages often include a "tracking link" that you are urged to click in order to update your delivery or payment preferences.
Many delivery scams start with a text message or an email about delivering a package to your address, according to the Better Business Bureau. With the increase in deliveries, the FCC has received complaints about delivery notification scam calls and texts, proving once again that fraudsters are following the trends and adapting their scams to steal your money and information. More shopping online means more package deliveries for consumers. The COVID-19 pandemic has changed the way many Americans shop, with online purchasing in the U.S.
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